Executing: Stakeholders
13.3 Manage Stakeholder Engagement
Process Definition
Managing stakeholders involves executing the stakeholder management plan to meet the needs and expectations of all the stakeholders. Success in this phase ensures supportive engagement from the stakeholder, early identification of problems, and eventual project success.
Process Assessment
Once the project plan is in place, managing stakeholders is one of the biggest jobs of the project manager. Making sure the customer/sponsor is happy with progress, and making sure the executing team has the resources necessary to execute consumes most of the time of the project manger.
Figure 35. Manage Stakeholder Engagement: Inputs, Tools and Techniques, and Outputs. Reprinted from "A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th Edition" by Project Management Institute, 2013, p. 404. Copyright 2013 by Project Management Institute, Inc. Reprinted without permission.
- Stakeholder Management Plan: A good stakeholder management strategy makes the project manager's job much easier. This is an input to this process.
- Reflection Paper on Communications Methods: This reflection paper considers stakeholder personalities and their effect on communications techniques for project managers. It was written for PMGT 502.
- Change Request Form: Often the end result (output) of managing stakeholder expectations is a change request to bring the project in line with the stakeholders' expectations.